Frequently Asked Questions

You asked. We answered. If you have a question about SOTI and the SOTI ONE Platform, chances are someone has also asked it too.

Use the topic menu to look for your question. If you still can’t find it, use the search box at the top of the page or contact us. We’ll get back ASAP with the answers you need.

SOTI MobiControl

What is SOTI MobiControl and what does it do?

SOTI MobiControl is our Enterprise Mobility Management (EMM) solution. It securely manages any device or endpoint with any form factor and any operating system throughout the entire device lifecycle. It controls all aspects of business mobility, from tracking physical assets to managing applications and content, all while keeping devices and data, safe and secure. Learn more about SOTI MobiControl.

How much does a SOTI MobiControl on-premise subscription cost?

What is the SOTI MobiControl support number?

1.888.624.9828. You can also email

Are there home or personal editions of SOTI MobiControl?

There are no home or personal editions of SOTI MobiControl available.

How can I download the latest version of SOTI MobiControl?

Can you track devices with SOTI MobiControl?

SOTI MobiControl offers a location services feature which allows you to track your device. You can generate reports about the location history of a device at 1-minute, 5-minute, 10-minute and 60-minute intervals. You can also have reports generated on a daily or weekly basis.

Does SOTI MobiControl encrypt data?

SOTI MobiControl allows you to lockdown mobile devices to prevent unauthorized access to sensitive corporate apps, data and systems, while maintaining regulatory compliance with policies like the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). You can also remotely wipe devices should they become lost or stolen. SOTI MobiControl also employs policy-based file encryption that uses FIPS 140-2 validated AES-256 encryption algorithms. Learn more about SOTI MobiControl security and compliance, SOTI MobiControl and the GDPR, and view SOTI’s ISO 27001 Certificate.

What is the minimum number of devices SOTI MobiControl can support?

A minimum of 10 licenses is required to purchase SOTI MobiControl.

What is SOTI XTreme Technology?

SOTI XTreme Technology is built into SOTI MobiControl and speeds up the time it takes to distribute apps and data to devices by 10X. Learn more about SOTI XTreme Technology.

Do you want to learn more?

Please fill out the form and one of our experts will get back to you.